Posted on: January 14, 2019, in News, Uncategorized


East London South Africa, 6 January 2018, Areena Riverside Resort today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.

“We have put in a lot of hard work, offering a consistency in service, and we follow a vision of maintaining what we have and improving where we can. We offer a family resort that is safe, clean, family focused, and featuring many products that will keep our guests active if that is what they are seeking, or indulge in a scrumptious meal at the Areena Quays restaurant, escape to our Areena Spa, or simply enjoy the resorts stunning setting… regardless, our staff will make it happen. We are thrilled to receive this Certificate of Excellence from Advisor as it is a great way of getting recognition for what we do from our guests.”

“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travellers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the perfect trip.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

2018 Tripadvisor Certificate of Excellence

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